Reclaiming the lost art of account management
Reclaiming the lost art of
What could your agency achieve if your client services team were fully equipped to thrive in their zone of brilliance?
account management
✱ We’re here to spark a revolution
✱ We’re here to spark a revolution
Clients expect more than ever: strategic insights, creative whizziness, flawless execution … and they want it all yesterday!
But let’s be honest, most agencies are stuck firefighting. Reactive, overstretched, and sprinting from one deadline to the next. Growth gets sidelined. Teams burn out. Clients churn. Creativity suffers.
Far too many agencies are surviving on caffeine and chaos.
It doesn’t have to be like this.
Reclaiming the lost art of Account Management
Account managers have long been the unsung heroes
They’re the ones spinning plates, smoothing egos, and quietly keeping everything running behind the scenes. But too often, they’re asked to deliver brilliance without the tools, training, or recognition they deserve - like trying to do it all with both hands tied.
It’s a bit mad, really. Account services are the heart of your agency. The team that touches every project, shapes every client relationship, and holds everything together. They have the power to make or break how your agency runs.
When you invest in client services and get it right, the difference is electric. Projects flow. Clients light up. Creative teams finally get the space to do what they do best -create bloody brilliant work!
You don’t just work better. You win more.
✱ Blueberry Spark: Your Unfair Advantage
✱ Blueberry Spark: Your Unfair Advantage
Our training and mentoring programmes are designed to unlock the full potential of your people. We help them discover their bit of magic - the thing they’re truly good at and give them the tools, confidence and strategic clout to lead with impact.
Because when your client services team is empowered, everything changes
Retention improves. Margins strengthen. Teams thrive.
And your agency becomes legendary.
